Responsibilities:1. Team Management (Service FSEs) min 15-20.2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues. (device related)3. Material Management from Hub to FSE. (Fwd and Reverse Logisti...
Service Team Lead Role OverviewAs a Service Team Lead at Shaadi.com, you will lead a team responsible for delivering outstanding customer experience to members seeking trusted, safe, and smooth matchmaking se...